Your own customer portal – no coding required
Give your customers secure access to projects, support tickets, quotes, service agreements and files. Your branding, your portal.
Self-service for your customers
Your customers log in via Magic-Link – no password required. In the portal, they can view their projects, create support tickets, accept quotes, upload files and keep track of their service contracts.
What your customers can do on the portal
View project status
Customers can see the progress of their projects, outstanding tasks and milestones in real time.
Create support tickets
Create tickets directly with file attachments. Receive automatic notifications when the status changes.
Accept offers
Customers can view, comment on and accept quotes directly on the portal. No more back-and-forth emails.
Share files
Secure file upload and download directly within the portal. S3-based with AES-256 encryption.
Service contracts & termination
Customers can view their active contracts and their usage of their allocation, and can cancel online if necessary.
Professional customer service, automated
Fewer support requests, happier customers, greater transparency.